Terms of Service
Last updated: October 7, 2026
These terms apply to the website translation services offered by Empor Solutions LLC ("we", "us"), a Florida limited liability company.
1. Service
We translate the content of your existing website from English into Spanish. The scope (pages and price) is agreed by email before any work starts.
2. How translations are made
Translations are produced with AI-assisted tools and then checked for accuracy and tone. You review the full translation and nothing is delivered as final until you approve it. You are responsible for the content you publish on your own website.
3. Sensitive content
We do not translate medical diagnoses, treatment instructions or legal advice. For healthcare and legal businesses, each translated page requires your explicit written approval before publication.
4. Payment
The standard price is $149 (one-time) for up to 5 pages, including two rounds of revisions. Additional pages of normal length are $25 each, always quoted in writing first. We send the first full draft within 3 business days of your confirming the pages. Payment is requested only after you approve the translation, through a secure Stripe payment link. If you do not approve the translation, you owe nothing.
5. Optional monthly updates
After delivery we may offer optional updates for $19/month: when you change your English pages and email us, we update the Spanish version within 5 business days. It starts only with your explicit consent and you can cancel at any time by emailing hello@emporsolutions.com; cancellation applies to the next billing period.
6. Refunds
If you find an error in a delivered translation, tell us and we will fix it at no cost. If a problem cannot be resolved, contact us within 14 days of payment to request a refund.
7. Your content
You keep all rights to your website content and its translation once paid. We use your content only to provide the service.
8. Limitation of liability
To the extent permitted by law, our total liability is limited to the amount you paid for the service.
9. Governing law
These terms are governed by the laws of the State of Florida, USA.
10. Support and communication
We work by email. Support hours are Monday to Friday, 9:00–18:00 Miami time (ET). Outside those hours, Sol, our virtual assistant, may reply to your message and collect the details of your request; prices, deadlines and payments are confirmed by our team during support hours. Our team uses automated tools, and a responsible person supervises the work. We do not offer phone or video calls; every question is answered in writing.